How to fix HP Printer Offline Issue?

 HP Printer Offline- Learn How To Get Printer Back Online

One of the most frequently occurring problems is the HP printer offline error which occurs without any apparent reason. Therefore in this writeup we have explained the causes for this problem along with it’s troubleshooting steps. So whenever you are in a situation where you HP printer keeps going offline, just follow the instructions given in the below section. 

Why Is My HP Printer Showing Offline Status ?

Follow these steps to fix 

Make Sure 'Use Printer Offline' Mode Is Not Selected

HP wireless printer goes offline if “Use printer in offline mode” is selected.  Therefore a user must ensure that this option is not selected. The navigation for rectifying this setting is as follow-

  • Select the ‘start’ menu- click on ‘settings’
  • Click on ‘devices’ – ‘printer and scanners’
  • Now from the listed printers, select and right click on your HP printer.
  • Thereafter from the menu, uncheck the option of “Use Printer Offline”. Now your Hp printer will come back in online mode. 

Ensure your printer is "Set as default printer" to fix HP printer offline issue

If your HP printer keeps going offline on your Windows 10 or any other operating system,  follow these given troubleshooting steps – 

  • Click on Windows button and type in ‘Run’. Now type ‘Control Panel’ in the dialogue box and press ‘OK’. 
  • Click on the ‘Device and Printer’ option after which you will see your listed HP printer. If your printer has a  green check mark, it means that your printer is already ‘set as default’.  
  • If not then right click on your printer and click the option of  “Set as a default printer”. 
  • Now your printer will successfully work and printer offline problem will no longer be visible in your HP printer.

Check Printer Driver - Remove or Update Outdated Version

HP printer always shows offline error incase of an outdated or corrupted printer driver. Follow these steps to update or re-install driver on your Windows.

  • Go to the Windows search and find “Device Manager” and click on it.
  • Now expand the section where it says ‘Printers’.
  • Now from the expanded section, locate your printer’s model number and ‘Right Click’ on it and click on ‘Update Driver’ option. 
  • Next press on the ‘search automatically’ option and wait for your printers driver to update. Once the process is completed, restart your computer. 
  • If you want to re-install your driver, go to ‘control panel’ and click on ‘remove programs’ and uninstall your existing HP printer driver. Thereafter download your printer’s driver from HP’s website and install it. To know more about this process, Click Here.

Troubleshoot Printer Spooler Settings

  • First of all, open ‘Run’ dialog box and type “Services.msc”and Click on “OK”
  • Now from the listed items, locate the option of “Print Spooler”
  • Right click on it and slect “Stop” option to pause the print spooler services.
  • Next click on the address bar from the ‘Windows File Explorer’ and type C:\Windows\System32\Spool\Printer and click on ‘OK’.
  • Now delete all the files from printer folder to clear the printing queue.
  • Thereafter, go back to “Print Spooler” and right click on it and select “Start” option to resume the spooler service again.
  • Lastly, restart your computer and printer and your complain of   “HP printer Says offline” will be gone.

Other Important Factor Due To Which 'HP Printer Shows Offline'

  • In case of a wireless connection, always ensure that you printer and computer are on same Wi-Fi network. To know more about connecting your HP printer to wireless network, click here. 
  • Once the HP printer is configured in the computer, always reboot your system so that the settings of HP printer can be saved.
  • Paper jams, low ink levels, voltage fluctuations, lack of compatibility are other reasons that may cause your printer to go offline.

Check Your Wire Connection When HP Printer Goes Offline

  • Check if USB cable’s both end are properly connect to printer and computer. If you have wireless connection make sure the printer and router connectivity is compatible.
  • Also make sure that the power cable intact without any cuts and is connected properly between printer and power socket. 

HP Printer Keeps Going Offline ? Check For Netork Connection Error

  • One of the key reasons for the printer showing offline is the issue with its Wifi connectivity.
  • Another key reason for the HP printer to be offline is that its IP address is not configured properly in the laptop or the desktop.
  • Open ‘HP configuration screen’.
  • Click on ‘networking tab’ from settings.
  • Select the IP address option from the drop down menu
  • Click on the manual setting option and enter the accurate IP address correctly.

Comments

Post a Comment

Popular posts from this blog

Top Printer Problems

Image
At Printersetuphelp We Bring You Top Questions With There Answers On Printer Problems 1.  Why is my HP printer connected but not printing? Make sure your devices are properly  connected  with each other, and the network or the cable you use to  connect  these devices is normal. You can also try restarting your  HP printer . Turn it off completely and unplug the power cord, leave it for a couple of minutes, and then plug the cord back and power on the  printer . 2.   How do I get my HP printer back online? Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right-click the  printer  in question and select “See what's printing”. From the window that opens choose “ Printer ” from the menu bar at the top. Select “Use  Printer Online ” from the drop-down menu. 3.  How do I fix the printer in an error state? If your  printer's status  displays " Printer  in  error state ," there may be a  problem  with the  printer
Read more

Common Printer Problems

Image
  When a Home And Office printer doesn’t perform its one job, it’s easy to feel frustrated and Irritated , May be you will feel to dump your Printer in Garbage. And if that faulty device is a  multifunction printer  (MFP) that also acts as your scanner and copier, you lose precious business time and productivity will suffer. It's enough to make you want to throw your hands up in surrender (or throw your printer against the wall). Many issues, however, can be solved with a little DIY printer know-how. To help you get back up and running with as little downtime as possible, we compiled a list of the following 10 common printer problems and how to fix them. 1.        Printer is unresponsive The printer won’t print Bad print quality Uncertain about printer security My printer won’t scan Too many paper jams Prints too slowly Printing is too expensive I can’t print from my mobile device   Wi-Fi printing takes too long   1. Printer is Unresponsive Before we g
Read more

How to setup hp printer wireless?

 HP Wireless Printer Setup Guide How to Install & Setup HP Printer Online In this article we will discuss in brief all the challenges which arises at time of HP wireless printer setup along with its solution.  All printers have a basic installation process which is either wired or wireless setup where the steps to Setup HP Printer is different for both of them. Hence in this article we have explained detailed information about how to install HP printer, install hp printer without cd and HP printer setup (wired/wireless).  Steps for HP printer wireless setup without CD HP printer wireless setup without a CD can be done with the following steps: The first step is to check whether the printer is establishing a network with a wireless connection. You can check this by  connect hp printer to wifi Next follow the user manual and locate the power button to switch it on.  switch on hp printer Once the printer gets switched on, connect it with the router.  This is the most important step to
Read more